Billing - Noetive

Metered usage (requests, tokens, storage) is billed weekly. The namespace fee is billed monthly. Check Settings → Usage to track spend before each weekly invoice.

Charge	Cadence	What it covers
Namespace fee	Monthly	Flat rate per active namespace
Requests	Weekly	API calls to the Semantik broker
Tokens	Weekly	LLM input/output tokens and embedding tokens
Storage	Weekly	GB-hours of stored message data

For current rates, see noetive.io/pricing.

Subscription status

Status	What it means
Active	Billing is current; all features available
Pending	A payment is being processed
Cancelled	Subscription ended; namespace creation disabled

If a payment fails, Noetive sends a reminder email three days after the missed payment. On cancellation, existing namespaces remain readable until the end of the billing period.

Viewing invoices

Go to Settings → Billing to see your invoice history. Each row shows the invoice date, amount, status (paid, open, or void), and a PDF download link.

Managing payment

Select Manage billing to open the Stripe customer portal where you can update your payment method, change your plan, or cancel.